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5 Best Situational Interview Questions

Mar 16, 2019 |
Job-Seekers,  |
Mitchell Riley |

1. Describe a time when you had to collaborate with a difficult coworker.

There will always be situations where you are forced to work with coworkers that you don’t get along with.

An exceptional candidate will describe a scenario that reflects their level of professionalism, a positive attitude and problem-solving skills.

Good employees don’t need to get along with everybody but they should be able to work with people of different personalities – no matter how difficult.

Great candidates will show that they were able to work together with their colleague and achieve good results. On the other hand, bad candidates will blame others or refuse to work with colleagues they don’t like.

2. Describe a time when you had to convince someone of your point-of-view.


Soft skills are just as important in a job as technical skills. Candidates that exhibit strong communication and interpersonal skills are better than those who only possess technical skills.

Convincing others of your point-of-view involves the ability to listen carefully and empathize with others. Without these qualities it becomes difficult to negotiate and reach an agreement.  

In the workplace, employees are expected to work collaboratively with each other and strengthen relationships with business partners/clients.

3. Describe a difficult problem you’ve had to face in the past and how you overcame it.

This question informs interviewers about a candidate’s problem-solving abilities. Interviewers don’t necessarily focus on the actions of the candidate during the scenario; they are more interested in understanding the thought process.

They have an eye out for candidates that collaborated with others, that sought better understanding and feedback, and evaluated several possible solutions before deciding on one.

4. Describe a mistake you made at work.

Everyone makes mistakes; it’s a part of being human. However some people are a lot better at identifying, accepting and learning from their mistakes than others. An interviewer will listen to how a candidate recovered and learned from their mistake. What were their takeaways? How do they avoid repeating the same mistake?

If a candidate is hesitant to discuss their mistakes they could be considered egotistical or may just someone who is unwilling to learn from them.

5. Describe a time when you had to work with deadlines.

It doesn’t matter what industry you work for, you’ll have to work with deadlines.

With this question, an interviewer determines your ability to remain calm in times of stress. Good candidates will show how they organized their workflow, gathered their team, aligned goals and navigated through different tasks.

OPS Staffing uses an array of situational interview questions to determine whether a candidate is right for our clients.

We’re a talent acquisition firm that offers recruiting services for water and fire restoration companies. We help restoration companies find Project Managers, Estimators, Business Development Executives, Office Managers and other Upper Management professionals.

If you’re a water and fire restoration company looking to hire the best professionals the market has to offer contact our team today!

Posted: Mar 16, 2019
Posted by: Mitchell Riley
OPS Staffing | + 1 (888) 482-6019

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